Gulf Coast Medical Management
To verify your benefits, please call Meritain Customer Service directly at 800.925.2272.
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Member Services

The Gulf Coast Medical Management team services are available to all Sarasota Memorial Health Care System employees and their dependents enrolled in the hospital health plans. We encourage you to take advantage of the assistance offered by the Pharmacy Case Manager and Chronic Disease Case Manager. These programs are available to all those enrolled in the Basic, Comprehensive, and Extended Plans free of charge.

What is Meritain?

Meritain is not the employee health insurance company. Sarasota Memorial Health Care System offers self-insured health plans to its employees. SMHCS contracts with Meritain, a third party payor, to pay the healthcare claims generated by the employees and their dependents. You should contact Meritain for assistance with the following questions:

  • Do I need an Authorization?
  • Is this procedure, product, treatment covered under the Plan?

How to reach Meritain

Always refer to the phone numbers listed on the back of your insurance card or go to Meritain for more information.

We encourage all SMHCS employees to use the Meritain website for accessing information regarding eligibility and claims processing status.

Your Navitus Information

By logging on to Meritain you can find helpful information about your pharmacy benefits.

  • Cost compare
  • Drug search side effects and interactions
  • Medication history
  • Pharmacy search
  • Claim forms
  • Formulary
  • Health info
  • Mail order
  • My prescription benefits
  • P&T committee updates
  • Prior authorization forms
  • Specialty pharmacy

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